Fast track service for Raychem mineral insulated (MI) heating units

Overview

Fast track service for Raychem factory terminated MI heating units

Raychem MI heating units (previously branded Pyrotenax) are manufactured to customer specification. Lead times are usually longer compared to Raychem MI products that are terminated in the field.

This could cause unexpected down time, in particular for urgent on-site interventions where repairs require specialised craftsmen skills.

Pentair offers customers the possibility to order standard pre-terminated MI heating units via the MI Fast-Track procedure for a small fee. These units are manufactured and ready for pick-up within 48 hours (during working week) after placement of the purchase order for all European customers.

How can I benefit from this service?

  • The purchase order should clearly mention "MI Fast-Track"
  • We must receive the purchase order before 11:00h CET.
  • Depending on the complexity of your requests and our manufacturing capacity, our customer service department will confirm by phone the next day before 10:00h CET whether MI Fast-Track is possible.
  • If MI Fast-Track is not possible, Pentair will add it to the list for the next MI Fast-Track manufacturing day (pick-up within 72 hours after PO, during working week) unless you decide to cancel the order. .

Pentair can only offer this service for a limited quantity of heating units per day and therefore has to reserve the right to decline MI Fast-Track orders for capacity or technical reasons.

Contact your local Pentair representative for more information.

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